Shipping Policy
At Laxmi Jain Sarees, we are committed to delivering your orders safely, securely, and on time. Please review our shipping policy below for details on delivery timelines, charges, and tracking.
1. Order Processing & Dispatch
- All orders are processed within 1–3 business days (excluding Sundays and public holidays) after receiving order confirmation and payment.
- Made-to-order, customized, or stitched items (e.g., custom blouse stitching) may require an additional 3–5 business days before dispatch.
- In the event of high order volumes or unforeseen delays, we will notify you via email or WhatsApp/SMS.
2. Shipping Coverage & Delivery Timelines
- Domestic Delivery (Within India): Estimated delivery time is 3–7 business days post-dispatch, depending on your location and pin code serviceability.
- Metro Cities: 2–4 business days post-dispatch.
- Non-Metro / Remote Locations: 5–8 business days post-dispatch.
3. Shipping Charges
- Standard Shipping: Calculated at checkout based on location and order weight (or Free Shipping on orders above ₹[Insert Minimum Amount, e.g., 999]).
- Cash on Delivery (COD): Available for select pin codes. An additional handling fee of ₹[Insert Fee, e.g., 50–100] may apply.
4. Order Tracking
- Once your package has been dispatched, a tracking number and courier link will be shared via email and SMS/WhatsApp.
- You can track the status of your shipment using the tracking link provided.
5. Damaged or Tampered Packages
- If the outer packaging appears damaged, tampered with, or torn at the time of delivery, please do not accept the package or take photos/videos before opening it.
- Report any issues to our customer support within 24–48 hours of receipt with unboxing photos/videos.
6. Customer Support & Inquiries
For any shipping-related questions or updates on your order, contact us:
- Email: laxmijainsaarees@gmail.com
- Phone / WhatsApp: +91 9355366639
- Address: 125, Chhota Bazar, Shahdara, Delhi 110032